Bell Seasonal Staff

Job Overview

The Bell Staff performs day-to-day bell and door duties. The team works together to improve the service every day for the owners and guests to experience the best hospitality in Setsu Niseko.

Responsibilities and Duties

The key tasks that are required of this person include:

  • Welcome and greet the guests as the first point of contact
  • Answering questions and guide the guest to the hotel facilities and parking
  • Manage guest luggage
  • Handle guest requests (delivery of amenities, towels, etc.)
  • Manage traffic and unauthorized parking at outdoor car park
  • Assist other divisions as required

Reports to: Setsu Niseko Front Desk Supervisor

Qualifications / Requirements
  • Passionate about customer service
  • Physically fit and ability to lift heavy luggage
  • Understand Setsu Niseko’s vision for customer service and be committed to its delivery
  • Be an excellent, flexible, inspirational and involved team player
  • Ability to set priorities and work to deadlines with close attention to detail
  • Always be punctual and considerate of fellow work colleagues
  • Driving License is a plus
  • Visa status permitting work in Japan
Working Hours

Average 9 hours per day (with 1 hour break) between 07:00-24:00; 30-40 hours work a week.
Hours may increase over high occupancy periods.

Contract Period

23 November 2026 – 31 March 2027
23 November 2026 – 28 February 2027

Hourly Wage

¥1,500 – ¥1,750

Employment Benefits
  • Individual Seasonal HANAZONO Grand Hirafu lift pass
  • Seasonal HANAZONO Grand Hirafu lift pass for immediate family member was available 2025-26 winter. To be confirmed for 2026-27 winter.
  • Discounted HANAZONO Grand Hirafu lift pass for your friend was available 2025-26 winter. To be confirmed for 2026-27 winter.
  • Subsidised staff accommodation close to Hirafu area
  • Discounts on a variety of products owned within the group companies: ski rentals, ski school, golf, accommodation stay etc
  • Full set of social insurance enrolment according to the law

If you are interested, please don’t hesitate to fill in our online application form here. If you have any queries, feel free to enquire at seasonal_employment@setsuniseko.com